Resilience Counseling Services

Resilience Counseling Services

Resilience, the Employee and Family Assistance Program (EFAP), is a confidential, professional counselling service for eligible WRDSB employees and their dependents. It is a free, voluntary and high-quality service provided through Homewood Health has extensive experience supporting employees in the educational sector and addressing the specific challenges they face while leading and supporting students to academic excellence. 

Counselling Services

Counselling services are available 24/7.  Employees can contact Homewood Health directly for assistance and quickly receive it through a qualified, professional service provider. There are no delays as a result of being placed on waiting lists for service, face-to-face counselling is offered in local offices, and telephonic as well as e-Counselling are also offered.

A confidential service provided 24 hours a day, 7 days a week.

1.800.663.1142.  1.866.398.9505 (numéro sans frais – en français) | 1.888.384.1152 TTY]

Information required

  • Plan Contract Number: 12500
  • Member Certificate Number: your EIN

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